Watson Performance Solutions works with your board of directors and senior staff to develop a strategic plan that is actionable and impactful. Increasing customer satisfaction is the ultimate measure of success. It is possible to increase financial strength AND improve reliability AND strengthen rate competitiveness. If you already have a strategic plan, WPS can support you with implementation, measurement, and reporting.
“If you aren’t keeping score, it’s just practice.” Ronald D. Snee
Utilizing a balanced scorecard approach, Watson Performance Solutions has a proven track record of helping clients improve operations, reduce risk, and raise customer satisfaction levels.
Watson Performance Solutions can help leverage your technology investment to stabilize monthly income for the utility and lower the cost of energy for the end user.
Revenue by Source
Analyze. Train. Report.
Lowering energy cost at your facility requires understanding the electric rate and analyzing how your operation impacts the total electric bill each month. With this understanding, Watson Performance Solutions trains your staff to schedule processes in a manner that minimizes cost. Each month WPS delivers a detailed report to identify aspects of your process that negatively impact your electricity cost. These process changes translate to customers seeing a 5% to 15% reduction in their energy cost.